I did not receive the right product or size in my order.

We invite you to check the size/product indicated on your invoice and if you notice a discrepancy with what you received, it is because a mistake during the preparation of your order has obviously been made.
We apologize for the inconvenience.

We invite you to contact our After-Sales Service (SAV) by email [email protected] 

After analyzing your request, our after-sales service will contact you and will send you a return slip to retrieve the item and proceed with the exchange.